Truworths Dialler Manager Vacancies 2023 Truworths Jobs in Cape Town

Truworths Vacancies for Dialler Manager in 2023-2024: Apply for Truworths Dialler Manager Jobs in Cape Town 2023. Check Current Western Cape Government Jobs through Truworths Careers Portal 2023. Check Truworths Dialler Manager Jobs Careers News 2023.

Western Cape Government Job aspirants who are looking for Truworths Vacancies 2023, great job opportunity for them. JobsVacancyNews.Com is updating this page for Truworths Dialler Manager Jobs in Cape Town. Currently we saw few Truworths Dialler Manager Vacancies 2023 on official website of Truworths. You can check below Truworths Vacancies for Dialler Manager post.

Truworths Dialler Manager Vacancies in Cape Town details like as Truworths Dialler Manager Job description, Eligibility criteria, Age limit, How to Apply and Important dates provided by our team. If you want to apply for Truworths Vacancies Jobs 2023 can read this article till the end.

Here you can get latest Western Cape Government Jobs in Truworths Department. Currently Truworths Jobs in Cape Town Available now. You can apply now for Dialler Manager Jobs at Truworths Careers Portal. We will update you on this page for Gumtree jobs in Western Cape. So Candidates can subscribe our South Africa Government Jobs Portal for Upcoming Cape Town Government Vacancies 2023 in Truworths. You can also get here Truworths Matric jobs in Cape Town & Upcoming jobs in Western Cape for Matriculants. Check our Western Cape Government vacancies Page.

Truworths Dialler Manager Vacancies 2023: Apply for Government Vacancies in Cape Town

Today we visited the Truworths Vacancies Careers Jobs website and we found excited information for Western Cape job seekers who trying to get a news Truworths Dialler Manager Vacancies in Western Cape Government Jobs department which is Truworths. As per our sources we founded that Dialler Manager Jobs in Truworths Careers Portal available at present.

Candidates who are preparing and getting ready their self to get Dialler Manager jobs in Truworths organization. They can know about the eligibility of Dialler Manager Post at Truworths Careers Jobs in South Africa like as the required age, what is the must qualification condition, job location, how to submit Truworths Dialler Manager Application form and Important Resume submitting/applying link in the part of below in this post.

Truworths Vacancies & Dialler Manager Employment News 2023

In the below table Jobsvacancynews.com team filled information related to Truworths Dialler Manager Vacancies 2023. Every condition in the short given in below table. Candidates advising that they should check all details of Truworths Dialler Manager Jobs on official website before applying because our team know that a little mistake can made by you can cause great harm to you.

Truworths Vacancies 2023 Dialler Manager Jobs in Cape Town Brief information

Employers Name Truworths
Careers Portal Name Truworths Careers Portal
Truworths Vacancies available for Profile Dialler Manager
Number of Vacant Role Not Specified
Truworths Vacancies Age limit As per Govt Rules
Gumtree State
jobs
Gumtree Western Cape jobs
Gumtree jobs Gumtree Cape Town Jobs
Job Location Cape Town
Job Types Western Cape Jobs 2023-24
Salary Not Disclosed
Last Date 31/01/2023

Required Educational Background for Truworths Dialler Manager Vacancies 2023

Unemployed candidates who want fill the Truworths Dialler Manager application form 2023-24 for this job in Truworths need to complete the required qualification background which is necessary for this Truworths Vacancies Jobs application Forum 2023-24:-

Job Description

Job Description
We are looking for a hands-on self-starter with solid experience operating dialler systems to join our dynamic and fast paced call centre team.

The ideal candidate will be required to take ownership and accountability for the strategic management of all dialler activities, as well as constantly and passionately pursue initiatives, processes and solutions which will further enhance and optimize the call centre environment.
Key Responsibilities
• Enable the optimal use of the Hosted Contact Centre (HCC) technology and dialer related resourcing;
• Manage the HCC to enable effective execution of the credit risk driven collection strategies;
• Monitor the performance of outbound collection and telemarketing strategies deployed, and on an ongoing basis, execute challenger strategies with associated processes and procedures;
• Optimise customer contact effectiveness, while maintaining inbound and outbound targets and service level achievements;
• Develop and implement information dashboards to support the monitoring of operational performance;
• Produce and analyse dashboards and reports, identifying trends and communicating findings to the management team

Key responsibilities

• Create daily outbound calling campaigns based on departmental collections and telemarketing strategies to optimise collection and “sales” performance;
• Continuously monitor all call centre inbound volumes and outbound campaigns to ensure optimal resource allocation throughout the day;
• Achieve desired penetration and contact rates on outbound campaigns, which are necessary to meet departmental targets;
• Communicate department results in scheduled dashboards and reports distributed on a regular basis to the management team and provide recommendations based on analysis performed;
• At a campaign level, provide daily analysis of inbound and outbound performance and service level reports;
• Assist all Operations Managers with resource planning for their respective areas to ensure that efficiency targets are met;
• Demonstrate a strong understanding of dialler metrics and functionality by producing ad hoc reports for further statistical analysis and communicate findings and/or recommendations to the leadership team;
• Communicate effectively with all levels of management and those responsible for dialler maintenance, specifically concerning technical issues and system performance concerns;
• Leverage dialler reports and collections call data to better analyse calling strategies, as well as identify concerns and recommend improvements to outbound dialling strategies;
• Proactively partner with all Call Centre Management and the Credit Risk Team to identify new calling and treatment strategies;
• Demonstrate a strong understanding of inbound/outbound goals and reporting as it relates to the dialler and ACD phone system;
• Liaise with third parties/dialler providers to maximise the understanding of dialler functionality and identify potential strategy enhancements;
• Deliver technical assistance to agents by troubleshooting system issues and providing ongoing maintenance updates;
• Coordinate all MIS activities;
• Work closely with process owners and coordinate the analysis, design, development and implementation of new operational reports, while tracking usability and fine tuning, as appropriate.
Qualifications and Experience
• 5 to 7 years working experience within a call centre environment, of which 2 to 3 years should be proven experience with managing operating dialler systems in an inbound and outbound environment;
• Extensive functional knowledge of outbound dialling systems and preferably Presence and Tableau Desktop technology;
• Operational experience with account segmentation, behavioural risk scoring and calling strategies;
• Proven experience in driving performance through enhancements to dialler processes and strategies;
Competencies
• Strong analytical skills and the ability to demonstrate conceptual thinking;
• Strong communication and presentation skills.

How to Submit the Truworths Vacancies 2023 Dialler Manager Application forum 

Candidate who have required eligibility of fill this available Jobs at Truworths Careers Portal. Truworths application form 2023 for Western Cape Job Vacancies can submit their Truworths Application Forum with the help of below tips:-

  • Job seekers directly go through below Truworths Jobs apply now link.
  • When you click on the below Apply now button you will be redirected on official link of Truworths Careers website.
  • Now you should check first eligibility given in the Truworths Vacancies official announcement documents once again.
  • If you are profile/background matching with related profile you can click on apply button.
  • Now you need to fill up all information related your profile marked with *.
  • Now cross check once and click on the submit button.
  • Your application status will be show on your screen.
  • Take a mobile/desktop screen shot to use it for future.

Apply Now