SARS Manager Vacancies 2022 South African Revenue Service Jobs in Pretoria

Job Description

Job Purpose

To formulate tactical strategy and associated delivery plans related to a single practice area for SAP Basis, by implementing continuous improvement to ensure systems availability in a high-demand 24/7 business environment, support the entire software application life-cycle through logging and responding to incident tickets, providing resolutions, ensuring practice integration and operational implementation through the achievement of SAP Basis objectives.

Support clients with expert technical requirement analysis, manage implementation, and support of all SAP modules. This role uses consulting skills, business knowledge, and SAP solution experience to effectively integrate SAP technology into the client’s business environment in order to achieve client expected business results.

Education and Experience

Applicable degree or equivalent NQF 7: Information Tech, Computer Science, B-Com, Finance, Management and Engineering: AND a minimum of 8 years’ experience in a SAP Basis environment, of which a minimum of 3 years at management level

Or

Diploma NQF 6 AND minimum of 12 years’ experience in a SAP Basis environment, which a minimum of 3 years management level.

ALTERNATIVE #

Senior Certificate (NQF 4) AND 15 plus years related experience in a SAP Basis environment, of which a minimum of 3 years at management level.

Job Outputs:

Process

Define and make recommendations on the new and existing systems landscape taking into account future needs and technical advancement.
Make recommendations on the correct software versions which will feed onto the project scope and plan.
Oversees the implementation of the agreed landscape with a correct system versions.
Define and ensure compliance to the quality standards.
Facilitate the definition of SLAs with key stakeholders and manage the compliance of the agreed SLAs.
Planning and select programme of projects and related activities to achieve a set of business objectives, manage the programme within a controlled environment such that it maximises the associated business benefits.
Direct, control, coordinate and optimise budgeted resources to meet specific objectives and deliver agreed results and productivity requirements.
Ensure the development and implementation of specific area of practice is in alignment with operational policy and procedural frameworks
Implement defined strategy and delivery plans to ensure the achievement of operational targets.
Proactively identify interconnected problems, determine its impact and use to develop best fit alternatives, implementing best practice solutions.
Provide periodic reports on performance against plan & progress on initiatives & use to realign plan and objectives appropriately.
Use the insights gained through integrated business reports to measure success & realign strategy implementation objectives appropriately.
Plan for handling work outputs, pull together interdependent activities & specify priorities, standards & procedures to ensure achievement of performance objectives.
Recommend changes to optimise processes, systems, policies and procedures, and execute the implementation of change and innovation initiated by the organisation.
Timeously communicate top-down policy and associated single practice area modification, objective achievement progress and critical success factors to impacted stakeholders.
Ensure proper testing has been completed and proper documentation exists to support new/modified applications in production and address any documentation gaps.

Governance

Implement governance, risk and compliance policy in own practice area to identify and manage governance and risk exposure liability.
Manage and or advise on the translation and application of policy in a specific functional area.

People

Create a positive work climate & culture to energise employees & give meaning to work, minimise work disruption and maximise employee productivity.
Plan & implement enhanced organisational efficiency by identifying and addressing development requirements & providing tools for people resources.
Translate performance expectations into specific metrics and goals to identify and provide effective services, solve problems and achieve objectives.
Develop & implement appropriate people capacity plans in line with delivery & efficiency targets, on budget & in partnership with specialised area.

Finance

Implement and monitor financial control, management of costs and corporate governance in area of accountability.
Draw up a budget aligned to tactical delivery plans, monitor planned vs. actual, minimise expenditure and report on cost efficiency

Client

Build strong relationships and implement service level agreements that promote SARS with internal and external stakeholders.
Manage an integrated service excellence culture, which builds rewarding relationships and provides opportunity for feedback and exceptional service.
Develop and ensure implementation of practices which builds service delivery excellence and encourages others to provide exceptional client service.

Behavioural competencies

Accountability
Accurate Understanding
Building Sustainability
Championing the Mandate
Conceptual Thinking
Developing Others
Driving for Excellence
Fairness and Transparency
Honesty and Integrity (V)
Influencing Others
Leveraging Diversity
Mobilising Teams
Problem Solving and Analysis
Respect (V)
Trust (V)

Technical competencies

Business Acumen
Decisiveness
Effective Business Communication
Functional Policies and Procedures
IT Knowledge Proficiency Level
Managerial Budgeting
Planning, Management and Measurement
Problem Analysis and Judgement
Service Delivery
Verbal Communication
Business Knowledge
Business IT Systems
Written Communication

Compliance Competency

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