Nedbank Collections Agent Vacancies 2021-2022 Nedbank Jobs in Durban

Nedbank Vacancies for Collections Agent in 2021-2022: Apply for Nedbank Collections Agent Jobs in Durban 2021. Check Current KwaZulu-Natal Government Jobs through Nedbank Careers Portal 2021-2022. Check Nedbank Collections Agent Jobs Careers News 2021.

KwaZulu-Natal Government Job aspirants who are looking for Nedbank Vacancies 2021-2022, great job opportunity for them. JobsVacancyNews.Com is updating this page for Nedbank Collections Agent Jobs in Durban. Currently we saw few Nedbank Collections Agent Vacancies 2021-2022 on official website of Nedbank. You can check below Nedbank Vacancies for Collections Agent post.

Nedbank Collections Agent Vacancies in Durban details like as Nedbank Collections Agent Job description, Eligibility criteria, Age limit, How to Apply and Important dates provided by our team. If you want to apply for Nedbank Vacancies Jobs 2021-2022 can read this article till the end.

Here you can get latest KwaZulu-Natal Government Jobs in Nedbank Department. Currently Nedbank Jobs in Durban Available now. You can apply now for Collections Agent Jobs at Nedbank Careers Portal. We will update you on this page for Gumtree jobs in KwaZulu-Natal. So Candidates can subscribe our South Africa Government Jobs Portal for Upcoming Durban Government Vacancies 2021 in Nedbank. You can also get here Nedbank Matric jobs in Durban & Upcoming jobs in KwaZulu-Natal for Matriculants. Check our KwaZulu-Natal Government vacancies Page.

Nedbank Collections Agent Vacancies 2021-2022: Apply for Government Vacancies in Durban

Today we visited the Nedbank Vacancies Careers Jobs website and we found excited information for KwaZulu-Natal job seekers who trying to get a news Nedbank Collections Agent Vacancies in KwaZulu-Natal Government Jobs department which is Nedbank. As per our sources we founded that Collections Agent Jobs in Nedbank Careers Portal available at present.

Candidates who are preparing and getting ready their self to get Collections Agent jobs in Nedbank organization. They can know about the eligibility of Collections Agent Post at Nedbank Careers Jobs in South Africa like as the required age, what is the must qualification condition, job location, how to submit Nedbank Collections Agent Application form and Important Resume submitting/applying link in the part of below in this post.

Nedbank Vacancies & Collections Agent Employment News 2021-2022

In the below table team filled information related to Nedbank Collections Agent Vacancies 2021. Every condition in the short given in below table. Candidates advising that they should check all details of Nedbank Collections Agent Jobs on official website before applying because our team know that a little mistake can made by you can cause great harm to you.

Nedbank Vacancies 2021 Collections Agent Jobs in Durban Brief information

Employers Name Nedbank
Careers Portal Name Nedbank Careers Portal
Nedbank Vacancies available for Profile Collections Agent
Number of Vacant Role Not Specified
Nedbank Vacancies Age limit As per Govt Rules
Gumtree State
Gumtree KwaZulu-Natal jobs
Gumtree jobs Gumtree Durban Jobs
Job Location Durban
Job Types KwaZulu-Natal Jobs 2021-22
Salary R 109,380.00 Yearly
Last Date 30/10/2021

Required Educational Background for Nedbank Collections Agent Vacancies 2021 

Unemployed candidates who want fill the Nedbank Collections Agent application form 2021-22 for this job in Nedbank need to complete the required qualification background which is necessary for this Nedbank Vacancies Jobs application Forum 2021-22:-

Job Description

Job Purpose

To collect on arrear accounts with regards to defaults on monthly instalments to reduce risk and provisions, in line with Nedbank business strategy.

Job Responsibilities

  • Recover funds on overdrawn accounts by collecting excess and balances on overdrawn accounts through contacting the client via telephone, emails, or sms.
  • Make a repayment arrangement with a client telephonically that is in line with the Collections procedures.
  • Contact clients telephonically using predefined collections scripts to recover arrears and rehabilitate the client through contacting the client via telephone.
  • Set criteria with regards to the number of accounts that need to be worked on a daily basis.
  • Ensure that commitments towards arrears are made and keep to arrangements and normal instalments.
  • Rehabilitate delinquent accounts and reduce bad debt (risk).
  • Analyse the client’s account to educate the client on how to manage the account in a way to avoid account incurring an overdrawn balance.
  • Attend to customer concerns or arrangements (inbound calls) direct the clients’ queries to the relevant department for resolution.
  • Instruct the branches to remove blocks and holds on savings accounts.
  • Instruct the branches to effect reversal of honouring fees and unpaid charges as well as erroneous charges and fees on client’s accounts.
  • Compliance or adherence to relevant policies, regulations and legislation.
  • Adhere to turn around times in terms of reporting to both Management and to Clients.
  • Adhere to the collection and escalation prosedures by following agreed standards and rules (e-mail, dress-code, telephone, leave, absenteeism polies).
  • Keep abreast of legislation and other industry changes that impacts on role by reading the relevant newsletters, websites and attending sessions.
  • Understand and embrace the Nedbank Vision and Values by demonstrating the values through interaction with team and stakeholders.
  • Ensure that own contribution and participation contributes to the achievement of team goals.
  • Create and manage own career through guidance and support of management, department and colleagues.
  • Improve personal capability and stay abreast of developments in field of expertise by identifying training courses and career progression for self through input and feedback from managers.
  • Ensure personal growth and enable effectiveness in performance of roles and responsibilities by ensuring all learning activities are completed, experience practiced and certifications obtained and/or maintained within specified time frames.
  • Ensure knowledge management, continuity and team success through constructive participation in a diverse team and sharing knowledge with team.
  • Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc).
  • Participate and support corporate social responsibility initiatives for the achievement of business strategy (e.g. training/awareness on digital forensic examination to external parties on pro bono basis).
  • Identify opportunities to improve or enhance processes by identifying and recommending improvements to tools, policies and procedures to add value to Nedbank.
  • Add value to Nedbank by identifying opportunities to improve or enhance processes through identifying and recommending improvements and supporting implementation of tools, policies and procedures.

Minimum Experience Level

6 months customer service and call centre or retail

Essential Qualifications – NQF Level

People Specification

Preferred Qualification
Certificate: Call Centre , Matric / Grade 12 / National Senior Certificate

Type of Exposure

  • Working with a group and individually to identify alternative solutions to a problem
  • Completing various administrative duties
  • Responding to client queries both telephonically and face to face
  • Capturing data
  • Checking accuracy of reports and rec
  • Communicating internally
  • Drafting reports

Technical / Professional Knowledge

  • Administrative procedures and systems
  • Data analysis
  • Microsoft Office
  • Relevant regulatory knowledge
  • Business writing skills
  • Compliance Knowledge
  • Relevant Nedbank Human Resources policies and practices

Behavioural Competencies

  • Building Customer Loyalty
  • Communication
  • Decision Making
  • Energy
  • Stress Tolerance
  • Driving for results

How to Submit the Nedbank Vacancies 2021 Collections Agent Application forum 

Candidate who have required eligibility of fill this available Jobs at Nedbank Careers Portal. Nedbank application form 2021 for KwaZulu-Natal Job Vacancies can submit their Nedbank Application Forum with the help of below tips:-

  • Job seekers directly go through below Nedbank Jobs apply now link.
  • When you click on the below Apply now button you will be redirected on official link of Nedbank Careers website.
  • Now you should check first eligibility given in the Nedbank Vacancies official announcement documents once again.
  • If you are profile/background matching with related profile you can click on apply button.
  • Now you need to fill up all information related your profile marked with *.
  • Now cross check once and click on the submit button.
  • Your application status will be show on your screen.
  • Take a mobile/desktop screen shot to use it for future.

Apply Now